RECENTLY I went to my local post office to pick up my pension, only to be told that "the system has crashed".
Apparently post offices across Britain experienced severe problems, leaving staff unable to authorise payments on the busiest day of the week.
To say that I am surprised at this "cock-up" is the understatement of the year. As I write this the postman has delivered a letter from Post Office Card Account telling me that the name on my personal invitation document does not match the name on my application form! For the life of me I have no idea what they are on about.
To make matters worse -- if that is possible -- I have been issued with a PIN number and a swipe-card, which is necessary for me to get my money out of the machine. Then in yesterday's post I got another PIN number. Maybe I'm going to get two pensions! Some hope.
P. KAISERMAN
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