A NEW report from independent watchdog Transport Focus has highlighted Chiltern Railways as one of the most trusted rail operators in the country.
Chiltern Railways were the highest scoring franchised operator as well as the best performer among regional or commuter networks, scoring higher than several of the long-distance operators.
The scores are based on analysis undertaken with the travelling public during 2017 and 2018.
It comes after Chiltern Railways were named as the top franchise operator in the National Rail Passenger Survey (NRPS) as well the best franchise rail operator and highest-scoring London commuter route in the Which? 2019 Passenger Survey.
Eleni Jordan, commercial director of Chiltern Railways, said: “This report is testament to all the hard work from the team at Chiltern Railways over the last year. Our customers trust us to get them to their destination on time.”
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