BOSSES have apologised for ‘letting down residents’ after a care home was slammed in a damning health watchdog report.

Belvedere Manor chiefs said there were ‘no excuses’ for failings identified by the Care Quality Commission (CQC) at the care home in Colne.

Watchdogs have branded the Gibfield Road home ‘inadequate’ and placed it into special measures after a recent inspection.

A spokesman for MHA, who run the care home, said: “We are fully committed to implementing the necessary changes to ensure Belvedere Manor meets the high standards expected across the range of MHA services.

“There are no excuses for the failings identified by CQC at Belvedere Manor and we are very sorry for letting down the residents, their relatives and our staff members and volunteers.”

Inspectors rated the home, which accommodated 71 people at the time of the inspection, 'inadequate' for its safety and leadership.

While it also 'requires improvement' for its effectiveness, care and responsiveness.

The home had been rated as 'requires improvement' in a previous inspection in November last year.

A CQC report said some staff had not received induction training when they started work and had not had a one-to-one supervision.

While the report said people had ‘mixed views’ about the quality of the food.

But the home was praised by inspectors for certain aspects of its care.

The report added: “People told us the staff were friendly and caring and we saw this in our observations."

MHA said an action plan to improve has been completed and forwarded to the CQC.

It said it aims to have the action plan fully implemented by the end of December this year.

Until standards at the care home have improved, MHA also said no new residents should move in.